Level 2 – Team Training for BoNT-A

Botos injections on a table with text "Team Training for BontA Technique for volume"

Level 2 – Team Training for BoNT-A

This course is for non-injecting team members (ie: office managers, receptionists, chair-side assistants, hygienists, medical office assistants, pharmacy assistants, etc.) to learn how to successfully integrate botulinum toxin services (ie: Dysport®/Botox®) into a dental or medical office and provide the highest level of patient care.

The course includes a combination of an online session as well as hands-on training to practice the skills in a clinical setting. We find that the practices who are most successful with botulinum toxin are the ones that engage and cross-train their entire team.

Fees & Requirements
  • Pre-requisite: There is no pre-requisite to take the Level 2 – Team Training course. This is a non-injector related course and is open to anyone.
  • Tuition: $799 per person (plus GST)

All funds are in Canadian Dollars. Please review our Registration Policy prior to registering.

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Upcoming Course Dates

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Course Overview

The Level 2 – Team Training course includes an online self-directed component (6 hrs), plus a one-day clinical session (8 hrs) held concurrently with the Practitioner’s Level 2 training (typically held on the Saturday).



Team Members will complete an online self-directed component and exam (6 hrs) prior to attending the clinical hands-on session. The online training focuses on providing your team with the basic and necessary information for offering botulinum toxin for both therapeutic and aesthetic treatment within a dental or medical office.

The online portion includes videos on the following sections:

  1. Introduction to BoNT-A
  2. Records (Forms, Photography & FACETEC)
  3. Office Requirements & Tray Set-up
  4. Reconstitution & Drawing-up Syringes
  5. The Ideal Treatment Sequence
  6. Billing & Insurance
  7. Getting Started


Team Members receive clinical hands-on experience assisting practitioners as they treat patient models. Team Members will have the opportunity to see how the patient is seen from consultation to treatment, to walking out and billing the patient. They will have the opportunity to practice reconstituting and loading syringes, taking the Roberts Facial Rejuvenation Photography series, billing patients & more.

Team Members graduate from Level 2 with the knowledge, skills and confidence to successfully integrate treatment into a dental or medical practice. Team Members who successfully complete Level 2 are provided with a certificate of completion, as well as the necessary forms. Through their Practitioner, they are able to register for the online Support Study Club – offering case support and more.



  1. Describe how botulinum toxin can be used both therapeutically and cosmetically to improve patient care.

  2. Identify and describe clinical integration protocols required for successful integration of botulinum toxin into a dental or medical practice.

  3. Describe the Roberts Facial Rejuvenation Photography series and how it can be stored, compared and used for case acceptance.



  1. What is Botulinum Toxin
  2. Photography & Storage
  3. Reception Details
  4. Office Requirements, Supplies & Set-up
  5. Reconstitution & Drawing Up Syringes
  6. The Ideal Treatment Sequence
  7. Marketing
  8. Medical Forms
  9. Support Resources through the Support Study Club


Format & CE/CME

Level 2 – Team Training course includes an online self-directed component (6 hrs), plus a one-day clinical session.

14 CE credits are provided upon successful completion of the hands-on session.



  • Provide a high-level of patient care when your entire team is trained and on-board with treatment within your practice.

  • Immediately integrate treatment into your practice with our proven clinical protocols taught in the Level 2 – Team Training course. Successfully start integrating the following Monday after taking the course.

  • Fully engage and cross-train your entire Team with the Level 2 – Team Training course.

  • Train your team to take standardized photography using the Roberts Facial Rejuvenation Photography series. Store & manage your photography using FACETEC Software.
  • Develop portfolios of your top cases using FACETEC Software.

  •  Understand how to bill different botulinum toxin treatments, and how to submit treatments for insurance coverage.



CE Recognition

PTIFA is an ADA CERP recognized provider. ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers with continuing dental education. ADA CERP does not approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards of dentistry. PTIFA designates Level 2 for 24 hours of continuing education credits.

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